You can buy tickets on the official website of the theatre or at the box office. The details of

how to do it are given here.

You can see all the tickets available for sale on site online. On the page of your chosen performance you can also see the house layout. Available seats are highlighted in color.

To see the price of tickets in different parts of the house, please, move your cursor over the image of a chosen seat.

There are limited-view seats in the house. The view of the stage from different parts of the house will be provided on site soon.

The theatre administration reserves the right to replace one performance with another. If you are not satisfied with the replacement, you can return the tickets and get a refund at the theatre box office before the performance start.

For more details, please, refer to “Buying tickets on site” section.

Theatre opens for the audience one hour before the performance start. Morning performances begin at 11:00, evening performances: on weekdays at 18:30, on weekends at 18:00. We recommend arriving at the theatre half an hour before a performance or a concert starts. Entrance to the house after the third bell is not allowed.

If you are late for the beginning of the performance, administrator will ask you to wait for a suitable pause and show you the seat that you can temporarily occupy without disturbing other spectators. During the interval you can move to the seat indicated in your ticket.

Yes, there are special prices for tickets for pensioners, disabled people, participants of the Great Patriotic War, upon presentation of a document confirming relevant status, you can buy tickets to the 15th row in the stalls, in the box office for a special price.

For more information on special price tickets and for booking, please, call:

+7 (343) 350-77-52, 350-80-55, 350-32-07, 350-20-55, 350-80-57, from Monday to Friday, 09:00 to 18:00.

Entering the theatre with food, drinks and bouquets of flowers is not allowed. Flowers should be handed-over to the administrator, who will give them to the actors after the performance. Spectators are not allowed to go backstage.

When entering the theatre, please, provide your electronic ticket for scanning the bar- code. The ticket can be printed out on paper, or demonstrated on the screen of your mobile device, when entering the theatre.

Mobile phones and other electronic devices should be switched off for the whole duration of the performance.

Don’t worry, we will find your tickets! If you paid for the e-tickets, but did not get them by e-mail, it’s likely due to one of these reasons:

– incorrect e-mail address was indicated during the purchase;

– the purchase was not completed: your card was not charged;

– the message got into spam.

Please, check if the price of the tickets was charged from your card. If the transaction was successful, check your spam folder. Unfortunately, sometimes mail services recognize e-tickets as unwanted newsletters.

If it does not help, please, describe the problem in a message and send it to help@uralopera.ru. Please, specify:

- name, date and time of the performance;

- your full name, e-mail, phone number specified in the order;

- approximate time of purchase.

Our sales representative will resend your tickets or contact you to clarify the information.

Department is open from 09:00 to 18:00 on weekdays and from 11:00 to 18:00 on weekends.

For more details: please, call +7 (343) 350-09-61.

Unaccredited photo and video shooting of performances is not allowed.

Professional photos of all the performances of our theatre are posted on our website. You’re welcome to use them in your social media for non-business purposes. Please, indicate the photo’s author when you use it.

A ticket to the theatre is purchased for each spectator, regardless of age.

Theater tickets can be returned depending on the time remaining before the event: for 10 days or more than 100% of the cost of tickets, for 9-5 days 50% of the cost of the ticket, for 4-3 days 50% of the cost of the ticket, less than 3 days before the event, tickets are not accepted for refund and money is not come back. Tickets purchased on the day of the performance can be returned not later than one hour before the performance.

Refund is made at the theatre box office: you will have to fill in the application, present your passport and electronic ticket — printed out or on the screen of the mobile device. The money will be refunded to the card in 30 days from the date of the application, depending on the bank. Tickets bought by legal entities are not refundable.

Please pay attention to the age limit specified on the billboards, tickets and on the website. Our theatre follows the requirements of the Federal law on children's information security.

All evening performances of the theatre have 6+ minimum age limit. If you are planning a visit to the theatre with children under 6 years old, we recommend choosing morning performances. Choosing the seats close to the exits will allow you leaving the house before the end of the performance, if necessary, without disturbing other spectators.

All performances of the Ural Opera Ballet are age-marked. In the "Repertoire" section you can set the filters and get a list of performances for the age category you need. It’s advisable to choose morning performances for children under 6 years old.